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Fortnite Mobile iOS common issues, and how to fix them

Fortnite Mobile is finally here, if you’re lucky enough to have snagged an invite from Epic Games.

Battle royale royalty from across the globe are now battling it out in what is arguably the biggest game in the world, coming to mobile in what will surely be yet another boost to the surprisingly popular multiplayer game.

As is the case with many mobile games, however, Fortnite Battle Royale mobile is not without its fair share of problems.

From the app crashing, to bugs and account linking not working, there are some unfortunate roadblocks stopping people from getting involved.

In this guide, we’ll help guide you through these issues, and hopefully offer a working solution to get you back online and playing Fortnite Battle Royale mobile.

We’ll take you through all of the common issues found to have hampered a person’s ability to play Fortnite Battle Royale on their smartphone or tablet.

This guide will be updated frequently, so if you come across any other issues not listed here, please post in the comments below and we’ll try to help you out!

Be sure to also check out our other Fortnite Battle Royale Mobile guides.

Chat not working

Following the launch of patch 8.10 across both iOS and Android devices, many Fortnite Mobile players started reporting issues using the game’s chat system.

Chat wasn’t the only issue identified: framerate drops, and a number of glitches were also reported.

So far, Epic Games has completely disabled Voice Chat across both iOS and Android for Fortnite Mobile.

This is to ensure any stability issues are ironed out before a new patch can be applied, and the feature reactivated.

Not working on iPhone 6

If you’ve been trying to play Fortnite Battle Royale on your iPhone 6, we have some bad news for you: the game simply isn’t compatible on your device.

It’s okay though because it’s understandable that you may have thought it was going to work on your handset.

In order to download and play Fortnite: Battle Royale, you’ll need an iPhone SE/iPhone 6s or newer, or one of an iPad Pro, iPad Air 2, iPad Mini 4, or any iPad from as late as 2017.

Sorry, fam, but an iPhone 6 falls just outside the compatibility list of devices.

Yes, we know you can still download the game on your iPhone 6, although this may simply be a listing error by the App Store or Epic Games.

Fortnight Mobile keeps crashing

This appears to be a common issue on the iPhone 6S. While the phone is the oldest of the list compatible devices, it should still work provided it’s fully updated and has all the latest firmware and software.

There’s no official word yet from Epic Games as to why exactly users of this phone and the game are experiencing crashes, but it’s likely due to the age of the phone itself, and the fact that the newer Apple devices such as the iPhone X are actually using an A11 chip, which is safe to say far more powerful than the chip in the iPhone 6S.

If you’re experiencing crashes, it may be worth checking:

  • Which iOS software you’re running. You need iOS 11 minimum to play Fortnite Battle Royale on your phone, but for older devices it would be worth you’re fully up to date (at time of print, that would be 11.3).
  • No background apps are running that may be pushing your phone to the limit. This probably more a concern for Android devices, but may try running the game with no other apps running in the background.
  • Try switching between a WiFi and mobile network.
  • Here’s the full list of compatible devices for Fortnite Mobile:
    • iPhone SE
    • iPhone 6S / 6S Plus
    • iPhone 7 / 7 Plus
    • iPhone 8 / 8 Plus
    • iPhone X
    • iPad Mini 4
    • iPad Air 2
    • iPad 2017
    • iPad Pro

Can’t log in or link account

If you’re having trouble logging into the game on your phone or on the official website, fear not: this is a known issue and is something Epic Games is investigating directly.

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