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Xbox One update error locking gamers out of their consoles

Error code 0x8b050033 0x00000000 0x00000201 is proving to be a major pain for Xbox One owners the world over, and no one seems to know what’s wrong with their console.

As first spotted by Stevivor and also by a host of gamers on Reddit, the faux update appears to brick consoles, stopping them from connecting online, or in rare cases, boot the console up at all.

“You need this update to use your console, but something went wrong,” the error reads.


The problem initially seemed related to the Xbox One Preview Program, with a new update seemingly breaking before it had a chance to update the console.

However, the issue seems far more widespread. It could be that a planned Spring update has been inadvertently launched earlier than planned, causing havoc with Xbox One consoles.

When gamers boot up their Xbox One, they’re signed into their account, only to be met with the error message that locks them out. They can either turn their Xbox One off, or use it offline.

How to fix Error code 0x8b050033 0x00000000 0x00000201

So far there’s no official fix, and as of this morning the issue appears to persist for a number of Xbox One users (including this author).

Here are some things you can do:

  1. Do a “hard reset” of your console by holding the Xbox on button until you hear it switch off.
  2. Select “Stay offline”, and then attempt to manually connect to Xbox Live via the dashboard
  3. Set your console to “Instant On” in the console settings, and then do a hard reset
  4. Attempt to remove yourself from the Xbox One Preview Program (if you’re in it)


Tuesday 15th of October 2019

wHy nO uPdAtE ? XbOx SeRvErS dOwN mAyBe?

Stefan Kwiatkowski

Saturday 6th of April 2019

I tried to use my Xbox One S at my parents house (where I don't live) yesterday (4-5-2019), and it wouldn't update. Gave me the following error codes

0x8B0500B6 and 0x00000000 and 0x80000001

As far as error code " 0x00000201 " goes, I didn't get THAT ONE. But my screen looks identical to your screenshot, only with 0x80000001 in the place of 0x00000201.

It should be noted that I've never been part of any "Xbox One Preview Program", at least not to my knowledge.

The last time this console was used (before I had this issue yesterday) and/or updated was between 2 and 8 months ago. Worked just fine then.

I spent 55+ minutes on the phone with an Xbox support agent, and this issue was never solved (had to give it up when agent wanted me to power cycle my folks router, which they, my elderly parents, were unwilling to let me do).

Please also note that this particular Xbox One S was purchased in either 2017 or 2018, it has less than 50 hours of usage on it, and now it doesn't work at all, since it keeps trying and failing to download a full system update. I am just hoping that this issue is caused by something related to THEIR (my folks') internet; all I'm really trying to do at this point is rule out any potential that this console has "died of old age" after less than 50 hours of usage. I also cannot do an offline update as I don't own nor have access to any PC's that have any form of Windows as an OS.

Gaetano Prestia

Sunday 7th of April 2019

Potentially may be related to their network. Do you have the opportunity to tether from a mobile 4G device to check a different network connection? I'd try that, and still try a hard reset of the console to see if that resolves it. Let me know how you go!

George Jarjoura

Thursday 4th of May 2017

mine acted up too / got it to boot back to normal by removing the external HDD and doing a hard reset(holding down the Xbox logo on the system until it beeps and does a hard shut down). Upon booting back up without the external hard drive connected, system worked fine. Plugged in external HDD to newly working system, system continues to work as usual

Master Fenix

Thursday 4th of May 2017

Seems a hard reset does the trick the best.

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